Introduction

Welcome to E-commerce by Simplex! We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, protect, and share information obtained from users of our website, https://ecommercebysimplex.com.au (hereafter referred to as “the Site”).

Personal Information Collected

We collect personal information that you provide directly to us when you use our services, such as when you create an account, place an order, or contact us for support. This information may include your name, email address, phone number, and shipping address. We also collect information about your usage of our Site and any communications you send to us.

Use of Information

The information we collect is used to:

• Process transactions and deliver products.
• Provide customer support and respond to inquiries.
• Improve and personalise our services.
• Conduct marketing and promotional efforts.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information with third-party service providers that assist us in operating our business, such as payment processing and delivery services, under strict confidentiality agreements.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

User Rights

You have the right to access, correct, or delete your personal data at any time. Please contact us if you wish to exercise these rights.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activities and to enhance your experience on our Site. You may disable these technologies if you prefer.

International Data Transfers

Personal information that we collect may be stored and processed in any country where we have facilities or in which we engage service providers.

Changes to the Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site and updating the “last updated” date.

Contact Information

If you have any questions or concerns about our Privacy Policy or data processing, please contact us at:

[Insert contact information here]

This policy is effective as of April 2024.